The aims of Devon Welfare Rights Unit are:

• To improve the availability and quality of welfare rights advice and social policy work in Devon, by delivering training, consultancy and support to organisations providing advice to the public.
  

  and equally

• To identify and act upon social security issues which have implications for social policy.

The aims of Citizens Advice are:

• To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the service available to them or through an inability to express their needs effectively.

  and equally

• To exercise a responsible influence on the development of social policies and services, both locally and nationally.